---
title: "Contact The Island"
description: "How to reach The Island, the free neighbor app for Roosevelt Island, NYC: email, feedback, and where to go for official RIOC and MTA matters."
canonical: "https://theisland.nyc/contact"
updated: "2026-11-14"
---

Updated
September 24, 2026

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# Contact

The Island is a free, verified neighbor network for Roosevelt Island, NYC. It is independent and is not run by RIOC or the City of New York.

## Email

[hello@theisland.nyc](mailto:hello@theisland.nyc)

## Feedback or something out of date

Use [Feedback](https://theisland.nyc/feedback?from=%2Fcontact).

## Support

The Island is free, with no ads. If it helps you, you can leave a tip on [Ko-fi](https://ko-fi.com/jacobhl). Tips go to Jacob, who builds this app. RIOC does not run it or get the money.

## Where we are

Roosevelt Island, New York, NY 10044

## Official matters

For emergencies, closures, permits and complaints, contact RIOC at [rioc.ny.gov](https://rioc.ny.gov) or the MTA at [contact.mta.info](https://contact.mta.info). The Island cannot act on their behalf.